Remote Monitoring and Management is the cornerstone service for WiNet Global. The insight we gain to the operational efficiencies of your network and the structure we have built around sharing this data with you is at the heart of our mission to “Deliver Value Beyond the Service”.
Once we understand your buisness goals and how your IT infrastructure is impacting your ability to do more with less, WiNet Global will meet with you quarterly to discuss the environment so that you can plan for your next strategic investment feeling confident that unexpected IT costs won’t derail your company’s growth ambitions.
Is IT Your Core Business?
As the owner of a small or midsized business, you invest in IT to increase your operational ROI. Trouble can arise, however, when you or your team are distracted from your core business initiatives because of IT issues. Maybe IT support and management are being performed by employees who have multiple duties, which can impact both their ability to deliver in other areas, as well as the overall quality of IT support.
Contracting WiNet Global to take care of your IT means you can focus all your resources on your primary business operations, maximize revenue, and be more efficient.
WiNet Global can provide affordable, 24 X 7 best practices monitoring and management of all your IT assets, including systems, software, devices and virtual resources. They`ll also be informed with automated alerting of any event that may affect the normal operation of IT.
When there is a problem, most issues can be diagnosed accurately and resolved through rapid remote remediation that takes much less time than onsite visits, saving you the often considerable costs of downtime.
With all the IT health and performance data that 24 X 7 monitoring brings in, your solution provider is better positioned to help you optimize configurations, manage system and software versioning, and eliminate costly and obsolete equipment.
Watch a recorded demo (9 Minutes)
The Advantages of IT Expertise
WiNet Global delivers best practices monitoring and management of all your IT assets with the use of hundreds of Policy Modules. Policy Modules are sets of monitoring and alerting rules, developed in partnership with leading vendors like Microsoft, Intel, Cisco, Symantec and others. Policy Modules help ensure that everything in your IT environment is being effectively monitored and alerted on, and puts performance-related data at WiNet Global`s fingertips. Detailed, accurate data also helps expedite diagnoses and resolutions when IT issues do occur.
Because the managed services platform WiNet Global uses has an open architecture, any customer environment, no matter how diverse, can be easily integrated. Any changes, such as the addition or removal of systems, devices and software are detected automatically and accommodated smoothly.
Finally, because the managed services platform is agentless, it requires only one small, lightweight piece of software to be installed on a single server in your environment once. Deployment has no impact on your systems or operations.
All-Inclusive
WiNet Global does not sell our service module by module list most competitors. We provide our service as an all-inclusive service for on monthly fee. Below is a list of features you benefit from our Managed Workplace.
Continuous Monitoring and Management
· Deep network monitoring
· Immediate alerting
Asset Management
· Automated network scanning
· Automated asset discovery
· Asset inventory management
· Asset warranty expiry and end of life tracking
· Software asset change notification
Security Assurance
· Baseline security scanning to detect security holes
· Remote monitoring of anti-virus and anti-spam defences
· Automated verification of data backup completion
· Remote monitoring and automated reporting on status of backups (successful or failed)
· Firewall monitoring
Preventative Maintenance
· Basic automated scripting
Reporting
· Comprehensive automated reporting (scheduled daily, weekly, monthly, quarterly, as required)
Quarterly Business Reviews
· Detailed needs assessment
· Setting objectives and planning for improvement
Have existing IT Staff?
This service is a wonderful opportunity to introduce a service that allows your team to better manage your environment. We can give them portal access so that all of the alerting and response comes from your own staff. Your staff immediately becomes more efficient mitigating the need to add more staff as you grow. Your team will have access to all of the features, data points and reports that WiNet Global’s staff does. WiNet Global will just support them on the back end.
